<<>> How wonderful that we have met with a paradox. Now we have some hope of making progress.
Niels Bohr

Our Research Project Reference Bank

Research partnerships

Daiwa House (Japan)

Daiwa House is Japan's largest homebuilder, specializing in prefabricated houses. Goldratt Research Labs has been working with Daiwa House the past 3 years on a number of exciting research projects including:

1. Evaluating the impact of TOC's Critical Chain Project Management methodology, implemented with the assistance of Realization and their Concerto Software, to complete more of the right projects faster. The first pilot was to assist Daiwa House and their SAP implementation partners Fujitsu and NEC, to implement SAP's Finance and HR modules across all Daiwa House divisions in record time.The incredible results of their SAP implementation were presented at Realization's Project Flow conference on 2011 and can be found in the Case Studies section.

2. Identify best practices (through GRL's internal benchmarking and "Learning from Experience" processes) within key processes such as Design, Quoting and Closing contracts to help achieve step-change improvements in productivity and enable revenue growth within a very competitive market.

The incredible results of their SAP implementation were presented at Realization's Project Flow conference on 2011 and can be found in the Case Studies section.

Random House Publishing (USA)

Random House is the largest general-interest trade book publisher in the world. Goldratt Research Labs was approached by Random House to help develop and test a sustainable solution for reducing surpluses and shortages within physical book distribution. The research project involved building a simulation and financial model to accurately quantify the extent and consequences of shortages and surpluses on the publisher, distributors and retailers (in terms of lost profitability), to develop a simple and robust solution to reduce shortages and surpluses in a sustainable way, and to help validate this solution with two of the leading book retailers in the world.

The results of this project were presented at the TOCICO conference in 2009 and the published paper can be found in the Case Studies section on this website.

TATA Steel (India)

Tata Steel is the tenth-largest steel producing company in the world and is also India's second largest and second-most profitable private-sector company. Tata started their Theory of Constraints journey in 2004 and with the assistance of Goldratt Consulting and Realization have achieved incredible results. Tata is a very large and complex organization and are continuously looking for innovative ways to achieve the next step-change improvement. Goldratt Research Labs have partnered with Tata Steel to develop new and innovative solutions in areas previously not addressed by TOC, such as:

- Evaluating whether TOC's Strategy and Tactic tree methodology can compliment their world-class Strategy Planning and Policy Deployment approach (that includes best practices from Hoshin planning, TQM and Balanced Score Card)

- Applying GRL's new "Learning from Experience" process to identify the true underlying conflicts and erroneous assumptions related to important "mysteries" - consequential gaps between performance improvement expectations and reality - and to find innovative ways to apply and benefit from these lessons learned.

- The building of Dynamic Simulation Modeling to better understand the impact of dependency and statistical fluxions within their process flows on plant capability and to identify areas where process improvement and or changes in planning, execution and/or feedback rules will benefit the organization as a whole the most.

ABB (Switzerland)

ABB is a global leader in power and automation technologies with operations in more than 100 countries. ABB started their TOC journey in the early 1990;s and since then have achieved incredible results with TOC. ABB approached Goldratt Research Labs to help research and develop a TOC planning and execution solution, robust enough to meet the variations and complexities of 300+ factories worldwide and simple enough to implement within standard SAP (as part of their One-simple-ABB initiative).

Actual results from this project was presented at the TOCICO conference in 2007 and the published paper can found under the Case Studies section on this website.

Wärtsilä (Finland)

Wärtsilä is one of the leading providers of power sources and other equipment for the marine and energy markets with operations in more than 70 countries. Wärtsilä approached Goldratt Research Labs to help apply Theory of Constraints (TOC) best practices to the design of a new scrubber value-chain and develop and implement associated "global rather than local optima" Strategies and Tactics for Planning, Execution Management and Continuous Improvement of this value chain.

InWent

InWEnt, funded by the German Government, is one of the largest capacity building organizations. In 2001 InWEnt introduced TOC concepts in their capacity building training programs focused initially on the public water utilities in Peru, Ecuador and Bolivia. Due to the positive results attained with TOC on these initiatives, they decided to test the impact of TOC on African cities applying to be part of the Sustainable Cities Program / UN-HABITAT to develop and implement strategies for better dealing with the overwhelming problems in solid waste management. InWEnt approached Goldratt Research Labs to help develop and test a TOC based analysis and strategy development process that would enable all key stakeholders to understand the system wide consequences of the current waste crisis in these cities, where the system constraint is that is causing the large and growing gap between solid waste management capacity vs. demand and how best each of the key stakeholders can contribute to closing this gap.

The published result of this successful joint research project can be found in the Case Studies section.

The Institute of Professional Practice (USA)

Goldratt Research Labs is currently involved in an ongoing project in collaboration with Dr. Barry Morgernstern, Connecticut Director of Research of the Institute of Professional Practice, which involves development of TOC procedures in the education of children with autism.

This project involves the application of the Learning from Experience process developed by Goldratt Research Labs and aims to achieve two objectives:

  • To understand why there is such a big difference in treatment when children are taught by the “best therapists” as compared to “average therapists”
  • To determine whether quicker lessons can be learned from the programs’ successes and failures and to significantly improve treatment in the future.

The latest research will be presented this year at the TOCICO conference in Chicago. See abstract TOCICO 2012 – Call for Paper Submission by Dr. Alan Barnard.

Published Case Studies

ABB

This case study was presented by Dr. Alan Barnard, CEO of Goldratt Research Labs, at the 2009 TOCICO international conference and is available to download.

Daiwa House (Japan)

This case study was presented by Mr. Ryuzo Matsuyama, SAP Project Leader, at the 2011 Realization Project Flow conference and the video is available for viewing here

An article on this successful project was also published in InfoWorld and another in Nikkei Information Strategy, which are both available for download.

InWent (Germany) and African City Councils

This case study was presented by Dr. Alan Barnard, CEO of Goldratt Research Labs, at the 2007 TOCICO international conference and is available to download.

Random House Publishing

This case study was presented by Dr. Alan Barnard, CEO of Goldratt Research Labs, at the 2010 TOCICO international conference and is available to download.

TATA Steel (India)

This case study was presented at the SAPICS 2008 conference by Mr. Bimlendra Jha, VP of TATA Steel, on Tata's successful TOC implementation since 2004 and is available to download.

New Research Topics

Looming crisis of Exponential Population Growth within finite resource environment and how TOC can help

A Goldratt Research Labs research project to study the impact of exponential population growth within an environment of finite and scarce resources and the possible impact of applying Theory of Constraints to help organizations and governments better manage (not waste) these finite and scarce resources. Initial results of this research have been published in a paper presented by Dr. Alan Barnard at the TOCICO 2011 International conference and can be downloaded here.

“Learning from Experience” – Why we don’t, and when we do, frequently learning the wrong lessons.

A research project in collaboration with Dr. Barry D. Morgernstern of the Institute of Professional Practice.

It is an exploration of the reasons why we, in our personal and professional lives, tend not to learn from our experiences and why, when we do, we very often learn the wrong lessons.

In this research, the aim is to develop a simple "learning from experience" process that will enable individuals and organizations to significantly enhance their ability to better learn from experience and to learn the right lessons in order to improve future outcomes of personal and professional goals.

This first research results will be presented at the TOCICO 2012 conference in June 2012

“How to stand on the shoulders of Giants”

As his last legacy, Dr. Goldratt described a new process he developed which he called “How to stand on the Shoulders of Giants”.

The Shoulders of Giants (SOG) Process:

  1. Identify a "giant", not a chupchick. Intuition will guide you - important enough subject for you.
  2. Identify the enormity of the area not addressed by the giant. Reality gives the signals that so much more can be done. You are aiming for a broader, not a more confined, area than what was addressed by the giant.
  3. Get on the giant's shoulders. Gain the historical perspective - understand the giant's solution better than he did.
  4. Identify the conceptual difference between the reality that was improved so dramatically by the giant and the area untouched.
  5. Identify the wrong assumption.
  6. Conduct the full analysis to determine the core problem, solution, etc.

This research aims to better understand, apply and continuously improve this process to enable faster and more reliable breakthroughs to any field we are passionate about.

Goldratt Research Labs is leading a number of research projects in partnership with leading organizations around the world to better understand, apply, and further improve this powerful process.

The impact of Bad Multi-tasking on productivity at all levels of an organization

One of the key insights by Dr. Eli Goldratt in developing Critical Chain Project Management, was the devastating impact of bad multi-tasking on project performance. We know that BMT causes task lead times to be much longer due to tasks waiting for resources and "set-up" losses when a person has to switch between tasks. However, within the field of Behavioral Psychology, work pioneered by Mihály Csíkszentmihályi, identified the "Flow" state of mind in which we are far more productive and creative compared to our normal state of constant distractions.

This research aims to better understand the impact of "Bad Multi-tasking" within all of management on the actual "touch time" - the time it takes us to complete tasks. Early results show that not only do BMT increase lead time because of synchronization, setup and resource unavailability, but also because it disrupts at a fundamental leave our "Flow" state of minds, necessary to accomplish complex tasks much faster and with higher levels of quality.

Goldratt Research Labs is leading a number of research projects in partnership with leading organizations around the world to better understand, apply, and further improve on this powerful insight.

Equity partnerships

African Phosphates

This project involves a business model where Goldratt Research Labs trades equity for its contribution to the commercialization of new technology that can make a big impact on the sourcing and production of one of the world's scarcest resources, a project which has the potential to help solve a looming global resource crisis.

African Phosphates, or ‘APHOS’, was formed to develop and promote the patented De Waal Process for cost effectively extracting phosphate from low grade phosphate rock that would normally not be considered economically viable by producers that use the traditional beneficiation process for extracting phosphates and to do so in an environmentally friendly way as the De Waal process do not produce any gypsum (the traditional process produces 5tons of gypsum for each ton of phosphate).

For more information on African Phosphates, please visit www.africanphosphates.com

  • Continuous Improvement and Auditing (Chapter 15 of Theory of Constraints Handbook) [Kindle Edition] By Dr. Alan Barnard
  • Isn't it Obvious [Paperback] By Eliyahu M. Goldratt
  • Viable Vision: Transforming Total Sales into Net Profits [Paperback] By Gerald I. Kendall
  • Holistic Theory of Constraints Implementations with Case Studies from Public and Private Sector (Chapter 16 of Theory of Constraints Handbook) [Kindle Edition] By Dr. Alan Barnard And Raimond E. Immelman
  • The Goal: A Process of Ongoing Improvement [Paperback] By Eliyahu M. Goldratt.
  • Critical Chain [Paperback] By Eliyahu M. Goldratt
  • Theory of Constraints Handbook [Hardcover] By James Cox III And John Schleier
  • Necessary but not Sufficient [Paperback] By Eliyahu M. Goldratt
  • Reaching The Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints [Hardcover] By John Arthur Ricketts